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How pusulabet Handles Your Personal Data

At pusulabet, we take the privacy of your account seriously — from the moment you register to every transaction you make via UPI, Paytm or PhonePe.

Data collected only as neededYour rights respected under applicable lawContact us anytime to request access or deletion
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pusulabet How pusulabet Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have questions about your data, want to request a copy of what we hold, or need to report a concern, our privacy support team is reachable through the channels below.

Email Privacy Request Send your data access, correction or deletion request to our dedicated privacy address. Include your registered account email so we can locate your records and respond within 30 days.
Live Chat Support Open the chat window inside your account dashboard at any time to speak with our support team about a privacy concern. For complex data requests, we will escalate to the privacy team on your behalf.
Account Settings Panel Many data preferences — marketing consent, cookie settings and communication opt-outs — can be managed directly from the privacy section inside your account settings without contacting us at all.
HOW WE PROTECT YOUR DATA

Our Data Handling Practices at pusulabet

We have built our data practices around accountability and transparency. Below are the six areas that govern how your personal data is handled from account creation through to account closure.

Data We Collect

We collect your name, email, contact number, payment identifiers (such as your UPI ID or Paytm-linked number), device information and gameplay activity. We collect only what is needed to operate and secure your account.

Cookie Usage

Our site uses functional cookies to keep your session active and analytical cookies to understand how pages are used. You can manage or withdraw cookie consent at any time via the cookie banner or your account settings panel.

Account Security

Passwords are stored using one-way hashing. Sensitive payment data processed through PhonePe, Paytm or UPI is handled by PCI-compliant processors and is never stored in plain text on our systems.

Data Retention

Account data is retained for as long as your account is active and for a period thereafter as required by applicable financial and legal obligations. Once retention periods expire, data is permanently deleted or anonymised.

Your Rights

You may request access to the personal data we hold about you, ask for corrections, request deletion where no legal obligation requires us to retain it, and withdraw marketing consent at any point through your account settings.

Third-Party Sharing

We share data only with processors who help us deliver the service — payment gateways, fraud-prevention tools, and platform infrastructure. Each processor is bound by a data-processing agreement and may not use your data for their own purposes.

Privacy Policy Questions Answered

Below are the questions we hear most often about how pusulabet handles personal data. If your question is not covered here, reach us through live chat or our privacy email and we will respond within 30 days.

We collect your name, email address, phone number, date of birth, and any payment identifiers you use — such as your UPI ID or Paytm-linked number — along with your IP address and device type at the point of registration.

Deposits and withdrawals via UPI, Paytm and PhonePe are processed by PCI-compliant payment gateways. We do not store full card numbers or bank credentials; only a tokenised reference is held against your account for reconciliation purposes.

Yes. Send a data-access request to our privacy email with your registered account address. We will compile and deliver a summary of your personal data within 30 days of receiving a verified request.

We retain account and transaction records for the period required by applicable financial regulations in your jurisdiction. After that retention window closes, records are permanently deleted or anonymised so they can no longer identify you.

We do not sell or rent your data to marketing companies. Data is shared only with processors who deliver the service — payment gateways, security tools — under strict data-processing agreements that prevent secondary use.

Open the privacy or notification section inside your account settings and toggle off marketing communications. The change takes effect immediately, though transactional and security messages will still be sent as they are required for account operation.

We use session cookies to keep you logged in, functional cookies for language and region preferences, and analytical cookies to understand site usage. Manage or withdraw consent through the cookie banner on your first visit or via account settings at any time.

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